The Science of Wow

Creating the Product: Growing up in South Africa, we’d head to the Easter Show every year. We ate carnival food, went on show rides, saw animal performances, watched woodchopping competitions and listened to live music in pavilions which were connected by cable cars running high above the action. So it’s probably fitting that at FunLab,…

Digital Employees!

When I speak with boards and executive teams about the future of work in a rapidly evolving workplace, the conversation quickly moves to Artificial Intelligence (AI) and ‘chatbots’ and coalesces around the concept of a digital employee. Whilst initially confronting, the light-bulb moment occurs when people understand a digital employee to be a member of…